Privacy Policy

How We Collect and Use Your Data

We collect different types of information to enhance our services and create a more tailored user experience. This includes personal information such as your name, contact information, job-related details, and any identifiers you voluntarily share. We also track your activity within our services, including pages visited, search queries, and other engagement metrics. This information, sometimes combined with data from third-party sources, helps us deliver better services, provide more relevant content, and gain deeper insights into user behavior. In certain cases, we may anonymize or aggregate your information, ensuring it cannot be linked back to you individually.

Collection and Impact of Non-Identifiable Information

We gather and share "Aggregated Data" including demographic and statistical summaries, for multiple uses. Though Aggregated Data may stem from your Personal Information, it is considered non-personal as it does not expose your identity. For instance, we may combine your Usage Data with others to assess the popularity of certain website features. If providing specific Personal Information is necessary due to legal requirements or contractual obligations and you fail to provide it when asked, we may be unable to offer or continue services. This could lead to service cancellation, which you acknowledge and accept by using our services.

Our Data Collection Practices

We collect Personal Data through several different approaches.

• As you navigate our website, we may automatically collect Personal and Non-Personal Data, such as Technical and Usage Data related to your device, browsing history, and interaction patterns. We do this using cookies, server logs, and similar technologies. Additionally, when you visit other websites that use our cookies or tracking technologies, we may collect information about your activity there too. You can learn more by checking out our section on “Cookies and Similar Technologies.”
• We may also gather your Technical and Usage Data from third-party sources, such as analytics services. If you are one of our clients, we may enrich the Business Information you provide us with information obtained from these sources. We also sometimes collect Business Information and Contact Data about individuals who are not registered users.
• Sometimes, our clients hire us to provide services on their behalf. In those cases, we handle Personal Data strictly according to the client’s instructions and do not interact directly with the individuals whose information we process.

Our Use of Your Personal Information

We use your personal data thoughtfully and for key operational reasons:

• Service Fulfilment: To deliver the Services you request, your personal data may be processed and shared with service providers, third parties, or partners. Without it, we cannot meet your needs.
• Customer Support: Should you reach out with feedback, concerns, or complaints, we process your personal information to aid. Without your information, we cannot support or guide you effectively.
• Policy Enforcement: We analyze user activity to detect and prevent unauthorized or illicit behavior, enforce contracts with partners, and administer Service fees. Processing your information is essential to keeping our Services compliant.
• Security Assurance: Your personal data enables us to combat malware, spam, and other threats, monitor activities, and verify your identity to maintain a secure Service environment.
• Customized Features and Add-ons: We use personal data to integrate third-party features, plugins, and other personalization options. For details about cookies and related tracking, please see our Cookie Policy. Without such processing, your user experience may be limited.

In the future, should we plan to use your personal information differently, we will notify you beforehand. You’ll then have the option to restrict use, though some Services may not function fully if you choose to do so.

Sharing and Disclosure of Your Information

We may disclose your information to third parties for business and operational reasons. This includes affiliates, third-party service providers, potential employers, and legal entities. Any recipient of your personal data, including potential employers, is accountable for using and protecting your data in compliance with their own privacy policies. Furthermore, we may need to disclose your information for legal reasons, to safeguard our rights or user safety, or in connection with a business transition like a merger or acquisition.

Your Rights Regarding Personal Data

Depending on your location, you may be entitled to exercise certain rights related to your personal information. These rights can include requesting access to your data, requesting corrections or updates to any inaccurate or outdated information, requesting the deletion of your data, and opting out of specific uses of your information. These rights may be subject to certain limitations and exceptions depending on the applicable legal framework. To make use of any of these rights, please contact us at support@openspothub.com. We will address your request promptly and in accordance with applicable legal requirements.

External Links

Our services may include links to third-party websites or services. These sites are governed by their own privacy policies, and we are not responsible for their privacy practices or content. Although we aim to link to sites with privacy practices that align with our own, we cannot control or guarantee the security or privacy of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

Data Security and Retention Policies

We maintain a comprehensive security strategy to protect your personal data from unauthorized access, alteration, or destruction. This strategy incorporates technical, administrative, and physical safeguards. While we make every effort to secure your data, no transmission or storage method is completely secure, and we cannot guarantee absolute protection.

Updates to This Privacy Policy

We may revise this Privacy Policy as necessary to reflect changes in our operations, technology, legal requirements, or other relevant considerations. Any updates will be posted on our services, and we recommend reviewing the Privacy Policy periodically to stay informed about your privacy rights.

CCPA Privacy Rights for California Residents

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, and opt out of the sale of their personal information. To exercise these rights, please contact us at support@openspothub.com.